الرجاء من يعرف يساعدني في الحل.....

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ودشيت على مشكلته ونسختها
Problem Event Name: APPCRASH
Application Name: epmworker.exe
Application Version: 1.2.0.1234
Application Timestamp: 46273629
Fault Module Name: epmworker.exe
Fault Module Version: 1.2.0.1234
Fault Module Timestamp: 46273629
Exception Code: c0000005
Exception Offset: 00022e38
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
Additional Information 1: d0d4
Additional Information 2: d331f03de5164898cd85a40ee082d75f
Additional Information 3: 17b3
Additional Information 4: 15b1dfa638853fcc74e08c7888e8aa9d

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